Privacy Policy

Effective Date: 01-06-2026

Last Updated: 05-26-2026

ChallengeKit ("ChallengeKit," "we," "our," or "us") respects your privacy.

This Privacy Policy explains what information we collect, how we use it, who we share it with, how long we keep it, and what choices you have.

This Privacy Policy applies to:

  • our website
  • our landing pages
  • our quiz and application forms
  • our calendar booking pages
  • our emails, text messages, and support messages
  • our software and related services
  • any other page, form, or service that links to this Privacy Policy

If you do not agree with this Privacy Policy, please do not use ChallengeKit.

1. Who We Are

ChallengeKit is a software business that helps creators and coaches set up and run challenges, guided programs, and related marketing and sales flows.

Legal Company Name: AiEcosystem LLC

Business Address: Sheridan, Wyoming, United States

Contact Email: contact@challengekit.io

If you have questions about this policy, contact us at: contact@challengekit.io

2. The Information We Collect

We collect information in a few ways.

A. Information You Give Us

You may give us information when you:

  • visit our site
  • fill out a quiz or application
  • book a strategy session
  • create an account
  • use our software
  • contact support
  • join our email list
  • buy a plan
  • upload content
  • connect third-party services
  • join a live session, challenge, or community area

This may include:

  • full name
  • email address
  • phone number
  • company name
  • business or brand name
  • website link
  • Instagram or social media links
  • calendar booking details
  • answers to quiz or application questions
  • billing details
  • payment contact details
  • account login details
  • support messages
  • notes you send us
  • files, text, images, videos, or other content you upload

B. Information We Collect Automatically

When you use our website or software, we may collect information such as:

  • IP address
  • browser type
  • device type
  • operating system
  • referral source
  • page views
  • clicks
  • session data
  • date and time of visits
  • general location based on IP
  • actions taken inside our site or software
  • error reports
  • diagnostic data

C. Information From Cookies and Similar Tools

We use cookies and similar tools to:

  • keep our site working
  • remember your settings
  • understand how people use our pages
  • improve performance
  • measure marketing results
  • support ad retargeting where allowed by law

For more details, see our Cookie Policy.

D. Information From Other Sources

We may receive information from:

  • payment processors
  • booking tools
  • email service providers
  • analytics providers
  • ad platforms
  • CRM tools
  • social media platforms
  • integrations you choose to connect

This may include contact details, campaign data, referral data, and payment status.

3. Information We Collect Through the Quiz, Application, and Booking Flow

If you complete our quiz, application, or booking flow, we may collect:

  • whether you are currently selling coaching or other services
  • monthly revenue range
  • audience size
  • ad spend range
  • website or Instagram link
  • your business goal
  • call booking details
  • any details you share before or after booking

We use this information to:

  • decide whether the session is right for you
  • prepare for the session
  • send reminders
  • follow up after the session
  • improve our marketing and sales process

4. Information We Collect Through the Platform

If you use ChallengeKit as a customer, we may collect:

  • account details
  • workspace details
  • team member details
  • challenge setup details
  • emails and messages you create
  • pages, tasks, forms, and challenge content you create
  • analytics data related to your use of the platform
  • payment and plan data
  • support history
  • user settings
  • logs related to account security and use

If you run a challenge through ChallengeKit, we may also process information about your participants on your behalf.

That may include:

  • participant names
  • participant emails
  • participant activity inside a challenge
  • submissions, comments, reactions, and uploads
  • attendance or completion data
  • community posts
  • challenge progress

In those cases, you are the one deciding why that data is being collected, and ChallengeKit is helping you process it.

5. How We Use Your Information

We may use your information to:

  • provide our website, software, and services
  • create and manage your account
  • process payments
  • send service emails and notices
  • send reminders for booked calls
  • answer questions and provide support
  • review quiz or application answers
  • decide whether a call or offer is right for you
  • improve our pages, offers, software, and customer support
  • understand how users move through our funnel
  • send marketing emails, where allowed by law
  • prevent fraud, abuse, spam, and misuse
  • keep our site and software secure
  • enforce our terms and policies
  • comply with legal duties
  • protect our rights, users, team, and business

We may also use data in a combined and non-personal way to understand general business trends.

6. Legal Reasons We Use Information

Where the law requires it, we use personal information for one or more of these reasons:

  • to perform a contract with you
  • to take steps before entering a contract with you
  • because you gave consent
  • because we have a legitimate business reason
  • because we must comply with the law
  • because we need to protect rights, safety, or property

7. Marketing Emails and Messages

We may send you marketing emails or messages if:

  • you asked for them
  • you gave us your details through a form
  • you started but did not finish a booking or application
  • you are already a customer and the law allows it

You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.

Even if you opt out of marketing, we may still send:

  • account emails
  • billing emails
  • security notices
  • support replies
  • service updates
  • booking reminders

8. Payments

Payments may be handled by third-party payment providers such as Stripe or other processors.

ChallengeKit does not store full payment card numbers on its own servers unless clearly stated otherwise.

Payment providers collect, use, and store payment data under their own privacy terms and security rules.

We may receive limited payment-related details such as:

  • payment status
  • billing name
  • billing email
  • plan type
  • transaction ID
  • last four digits of a card
  • card brand
  • country

9. AI Features

If ChallengeKit offers AI-related features, we may process the text, prompts, uploads, or other content you submit in order to provide those features.

We may use third-party AI service providers to support those features.

Do not submit highly sensitive personal data unless we clearly say that feature is built for it.

You are responsible for making sure you have the right to submit any content you place into AI features.

10. Community, Live Sessions, and User Content

If you use community spaces, comments, chats, live sessions, or uploads inside ChallengeKit, the information you share may be visible to other users based on how the feature is set up.

You are responsible for what you post.

Please do not post private or sensitive information unless you are comfortable sharing it in that setting.

We may review, remove, or moderate content where needed to:

  • keep the service working
  • follow the law
  • enforce our rules
  • protect users and the business

11. When We Share Information

We do not sell your personal information for money.

We may share your information with:

A. Service Providers

We may share information with companies that help us run the business, such as:

  • hosting providers
  • analytics providers
  • payment processors
  • email platforms
  • CRM tools
  • calendar tools
  • support tools
  • security providers
  • cloud storage providers
  • AI service providers
  • ad platforms
  • form and automation tools

They may only use the information to help us provide services, not for their own unrelated use, unless their own terms clearly apply.

B. Business Partners and Integrations

If you connect third-party services, your data may be shared with those services based on your settings and actions.

C. Legal and Safety Reasons

We may disclose information if needed to:

  • comply with law, court order, or legal process
  • respond to lawful requests
  • protect rights, safety, or property
  • stop fraud, abuse, or security issues
  • enforce our agreements

D. Business Transfer

If ChallengeKit is sold, merged, reorganized, or part of a deal, your information may be transferred as part of that process.

12. How Long We Keep Information

We keep personal information for as long as needed to:

  • provide services
  • run the business
  • keep records
  • resolve disputes
  • enforce agreements
  • comply with tax, accounting, or legal duties

How long we keep data depends on the type of data and why we collected it.

For example:

  • account data may be kept while your account is active
  • billing records may be kept longer for tax and accounting reasons
  • support records may be kept to help with future issues
  • marketing records may be kept until you opt out or ask us to delete them, unless the law requires otherwise

When we no longer need personal information, we may delete it, anonymize it, or securely store it in a limited archive where deletion is not immediately possible.

13. Data Security

We use reasonable steps to protect personal information.

These steps may include:

  • access controls
  • password protection
  • secure hosting
  • encrypted connections
  • role-based access
  • logging and monitoring
  • vendor review
  • staff limits on data access

No system is perfect, and no online service can promise complete security.

You should also protect your own account by using a strong password and keeping login details private.

14. Your Rights and Choices

Depending on where you live, you may have rights such as the right to:

  • access your personal information
  • correct inaccurate information
  • request deletion
  • object to certain uses
  • request a copy of your data
  • withdraw consent
  • limit certain processing
  • appeal certain decisions, where required by law

To make a privacy request, contact us at: contact@challengekit.io

We may need to verify your identity before completing your request.

We may also deny a request where the law allows us to do so.

15. U.S. State Privacy Rights

If you live in a U.S. state with privacy rights, such as California or others with similar laws, you may have rights related to:

  • knowing what personal information we collect
  • knowing where it comes from
  • knowing why we use it
  • knowing who we share it with
  • requesting deletion
  • correcting inaccurate data
  • opting out of certain data sharing or advertising uses
  • not being treated unfairly for using privacy rights

To use these rights, contact us at: contact@challengekit.io

If your state gives you the right to appeal a decision about your privacy request, we will explain how to do that in our reply.

16. International Data Transfers

If you use ChallengeKit from outside the country where our systems or service providers are based, your information may be transferred to and processed in other countries.

Those countries may not have the same privacy laws as your own.

Where required, we take reasonable steps to protect personal information during these transfers.

17. Children’s Privacy

ChallengeKit is not meant for children under 18.

We do not knowingly collect personal information from children.

If you believe a child has given us personal information, contact us and we will review the issue.

18. Third-Party Links and Services

Our site or software may contain links to third-party websites, software, or services.

We are not responsible for their privacy practices.

Please read their privacy policies before using them.

19. Customers Using ChallengeKit for Their Own Participants

If you are a ChallengeKit customer and you collect data from your own leads, clients, or participants through ChallengeKit:

  • you are responsible for your own privacy notice
  • you are responsible for your own legal basis for collecting the data
  • you are responsible for any notices, permissions, or consent that may be required
  • you are responsible for your own messages, offers, pages, and forms

ChallengeKit acts as a service provider helping you run your challenge and related business process.

20. Cookies and Similar Tools

We use cookies and similar tools to:

  • keep pages working
  • remember settings
  • understand page use
  • improve performance
  • support security
  • measure marketing results
  • support retargeting where allowed

You can control cookies through your browser settings and, where required, through cookie consent tools on our site.

For more details, please read our Cookie Policy.

21. Do Not Track

Some browsers send a “Do Not Track” signal.

Because there is not one single standard for how to respond, our site may not respond to those signals in every case.

You can still manage cookies and privacy settings through your browser and device settings.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will post the new version here and update the “Last Updated” date.

If the changes are major, we may also give additional notice where required.

Your continued use of ChallengeKit after changes are posted means you accept the updated Privacy Policy, unless the law requires a different step.

23. Contact Us

If you have questions, concerns, or privacy requests, contact us at:

ChallengeKit

AiEcosystem LLC

Sheridan, Wyoming, United States

Email: contact@challengekit.io

Terms & Conditions